Skip to main content

How can I verify my account?

Verifying your identity on Shuffle.us is simple and secure, thanks to our state of the art verification software. The process is quick—just have a valid form of ID ready, such as a driver’s licence or national ID card, and a proof of address document, such as a utility bill.

Head here in order to complete the verification steps.

There are three levels of verification on Shuffle.us.

Level 1 Verification - Phone verification and declaring your information

  • You'll need to complete Level 1 Verification in order to make purchases and play on Shuffle.us.

Level 2 Verification - Identity Verification

  • Completing Level 2 Verification will allow you to redeem prizes. Once you submit level 2 verification, you won't be able to edit your Level 1 verification.

Level 3 Verification - Proof of Address Verification

You’ll be asked to submit a photo of your ID placed on a flat surface to complete Level 2 Verification. Our verification software will prompt you in case it needs more info from you.

If you have already completed verification and need to change it, please email us at [email protected]

We can’t accept temporary IDs or photocopies at this time.

If you run into any issues, our support team is here and happy to help. Most people complete verification in just a few minutes, and you’ll be playing in no time.

Did this answer your question?