Reloads are available to players once they reach Sapphire rank and remain available as they rank up.
Reloads give you a fixed amount of rewards, which can be claimed at specific intervals.
How Do Reloads Work?
Reloads are bonuses awarded based on your play activity.
Important: If you miss a reload claim, it will expire—so be sure to log in and claim it! Each reload claim expires after 24 hours.
How to Claim Your Reload Bonus
Once you reach Sapphire, you’ll unlock weekly reloads! Just contact your VIP Host to choose a plan with either:
1 claim per day, or
3 claims per day
Need help?
At Shuffle.us, our customer support team is always here for you. Whether you have questions or just need something clarified, don’t hesitate to reach out—we’re happy to help!
You can contact us anytime at [email protected] or via live chat on Shuffle.us.