If you're under an affiliate that has a leaderboard and manage to win a prize, one of our team members will issue you your prize directly into your balance.
Please note that this only applies to affiliate leaderboards, challenges and onsite tournaments pay out prizes instantly upon completion and you can claim those prizes here:
https://shuffle.us/vip-program
You can find these as "Admin adjustment" transactions in your transaction history page here:
https://shuffle.us/transactions/other
Please allow several days after a leaderboard to end for our team to process prizes.
Where can I find my leaderboard prize?
Updated this week